Our approach to supporting our clients is characterised by the following features:
Each Account Manager is supported by a team of specialists in various functions of the system
The eXplorer helpdesk is available 0830-1730 hours. 24/7 support is available when required
Support via remote access to client databases can be provided for speed and accuracy of resolving issues .
Clients are also able to purchase maintenance contracts that include upgrade assurance and the ability to always stay up to date.
Please allow 1/1.5 hours for a standard upgrade or 2/3hours for upgrade with database compact for an upgrade to run.
eXplorer V7.3.2 release notes
12 September 2008
2.11Mb
eXplorer V7.3.2 web release notes
12 September 2008
600K
eXplorer V7.3.2.01
12 September 2008
39.8Mb
Please allow 15 minutes for this patch to run.
eXplorer V7.3.2 with database compact
25 August 2008
45Mb
eXplorer V7.3.1
9 April 2008
7.8Mb
eXplorer V7.3.0.1
11 December 2007
7.7Mb
Jade 6.1.10
10 August 2007
41.29Mb
Windows OCX
1.67 MB
Windows Install
23.25 MB