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Training
Our training goal is to understand our client’s requirements and target training to equip them with the best tools required to maximise the benefits of the system.

The Methodology we employ is to:

  • Gain an understanding of client requirements
  • Stage training to accommodate the implementation plan
  • Train the trainer
  • Provide soft and hard copy user manuals (1 set)
  • Adapt training to client specific markets
  • Follow-up on training courses and provide refresher courses when required
  • Provide assistance in setting up additional training programmes if required
We provide face to face training either in our offices or via the internet (using online technology) with the possibility of multiple remote attendees
  

Our Services

Consulting

Our consultants are available to assist our clients in the planning and effective deployment of technology solutions, from initial requirements analysis through to systems integration, training and implementation.

Our team have been delivering web and in-house solutions to a range of industries including travel and tourism since 1987 and have extensive knowledge of travel business operations and technologies. This enables eXplorer Technologies to determine the best strategy for each organisation.

Customisation

At Explorer Technologies we recognise that every business is unique and therefore has different requirements, which can be addressed through the development of websites and customisation of our product suite.

Business Analysts and Designers work with our clients to determine the best method of handling a specific requirement. Our consultants then produce user requirement documents and functional and design specifications for approval by the client.

Implementation

Implementing a new website or complete management system can be a challenge. Our account managers work closely with our clients to ensure a smooth implementation process. Our primary objective is to assist our clients in maximising their productivity through the effective use of our products.

Hosting

Explorer hosts your system and website(s) in the Global Switch Sydney, protected by resilient power and cooling systems, state-of-the-art security and fire protection, and N+1 provisioning on critical services. Our hosted systems maintain 24x7 operational controls across the facility to ensure they are well managed, monitored and maintained.

Global Switch provides us a purpose-built IT environment that gives our clients the resilience and flexibility that they demand. Global Switch looks after the facilities and ensures the constant availability of critical services whilst we retain control of our IT operations. We implement systems in virtual and dedicated environments depending on the size and demands of our eXplorer clients.

  

 
  

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